Privacy Policy
Last updated: June 15, 2024
Table of Contents
1. Data We Collect
We collect several types of information from and about users of our website and services, including:
Personal Information
- Contact details (name, email, phone number)
- Professional information (company, job title)
- Account credentials
- Payment information
Usage Data
- IP addresses and device information
- Browser type and version
- Pages visited and time spent
- Document interaction data
Document Data
For notary services, we process the documents you upload, which may contain sensitive personal information. This data is encrypted and processed according to strict security protocols.
2. How We Use Your Data
We use the information we collect for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information for improvement
- To monitor usage of our services
- To detect, prevent and address technical issues
- To comply with legal obligations
Legal Basis for Processing
We process personal data under the following legal bases:
- Performance of a contract with you
- Your consent (which you may withdraw at any time)
- Compliance with legal obligations
- Legitimate interests that are not overridden by your rights
3. Data Sharing & Disclosure
We may share your information in the following situations:
With Service Providers
We may employ third party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services or assist us in analyzing how our services are used.
For Business Transfers
We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
With Your Consent
We may disclose your personal information for any other purpose with your explicit consent.
Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction or damage.
Our Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication protocols
- Secure development practices
- Incident response procedures
Your Responsibilities
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. You are responsible for:
- Keeping your account credentials confidential
- Using strong passwords
- Logging out after session completion
- Notifying us immediately of any unauthorized access
5. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data:
Access & Portability
You can request access to your personal data and receive it in a structured, commonly used format.
Rectification
You can request correction of inaccurate or incomplete personal data.
Erasure
You can request deletion of your personal data under certain circumstances.
Restriction
You can request restriction of processing in certain situations.
Objection
You can object to processing of your personal data, including for direct marketing.
Withdraw Consent
Where processing is based on consent, you can withdraw consent at any time.
Exercising Your Rights
To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before processing your request.
7. Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notification of Changes
For significant changes, we may also provide additional notice such as adding a statement to our homepage or sending you a notification through email or your account dashboard.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email
privacy@diginotaire.snBy Mail
DigiNotaire Privacy Team123 Notary Street
Almadies, Dakar
Senegal